Lady Gaga moved to Rosemont Theatre
OFFICIAL PRESS RELEASE (Chicago Theatre’s website) 12/28/2009
Gold Coast Tickets’ official response to the change in venue:
Gold Coast Tickets was just informed about the Lady Gaga event(s) being rescheduled to a new venue due to production issues. It is our intention to accommodate all customers who purchased tickets from us with replacement seats at the new venue. Please allow 48-72 hours for us to contact you regarding your order as soon as we have further details.
Hello,
I’ve purchased 2 tickets for two nights (4 tickets total) to the Lady Gaga show in Chicago.
I imagine the next 48 hours will be critical for figuring out how to sort the problem out, so if you need to reach me for anything, please call me at (removed for privacy reasons.)
My tickets were:
January 8th: LOGE2R AA seats 218-220. Any similar front-row balcony seats would work fine. Isle seats like these would be nice too.
January 9th: BOX V Seats 3 and 4. I don’t know if the new theater has Boxes, and if not, then any reasonably good seats will do.
Thank you for your willingness to help us out with new tickets. That makes you guys #1 in my book!
Robert
We bought our tickets through Gold Coast tickets and were unable to find 6 tickets in a row at the Chicago Theatre. We purchased in two separate orders, as we found 6 seats almost next to eachother.
We would appreciate to have our six seats together at Rosemont and wanted to inform you of this as you try to accommodate customers over the next 48-72 hours. We appreciate your help with this matter.
Hello Jayma,
I see both orders that were placed and we will do our best to get your six tickets as close to each other as possible. Someone from our office will be contacting you very soon.
Thank you for your business.
Hello Robert,
We sincerely appreciate the compliment. We strive to keep our clients happy and feel confident that we will be able to give you some great options for comparable seats at the new venue. Look forward to hearing from us within the next 24-48 hours.
Thanks again!
Julie:
I have been a customer for many, many years. I would appreciate whatever you can do. I brought two ticekts in Row DD for Lady Gaga for Jan. 8th. Thank you in advance for helping me as you decipher these new tickets. I look forward to hearing from your office.
S. McClain
Hello S. McClain,
Thank you for your continued loyalty over the years. You will be contacted very soon regarding comparable replacement tickets for the new venue. Feel free to contact us if you have any other questions in the meantime.
I purchased my two tickets with Gold Coast a while back, and now I am literally panicking about this situation. My dad and I called a few days ago about it, and haven’t heard back. Please Help!
Hello Tracy,
Someone from our office will be calling you today to offer you replacements. Don’t panic!! We’ve got you covered – you’re going to the show and will be in comparable seats to the ones you purchased for the original show.
Thanks and have a great time!
Tracy,
Please contact our office ASAP because the phone number we have on file for you is not in service. I also emailed via the email address you provided when placing your order.
Call at 312-644-6446 and ask for David or Paul.
I just called and got it all worked out…. THANK YOU SO MUCH, you guys saved the day and I ended up getting great seats! I am so relieved and grateful.